Store Policy - Haven Phones UG
Customer Care
At Haven Phones, we are committed to providing our customers with high-quality smartphones at affordable prices. We prioritize customer satisfaction and are always ready to assist you with any concerns. Our customer service team is available to help with:
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Order inquiries and tracking
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Warranty and return policies
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Technical support and troubleshooting
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General product inquiries
For assistance, please contact our support team via email at support@havenphones.com or
Payment Methods
- Mobile Money/AIRTEL & MTN
- Bank Transfer
- Wise
- Chipper Cash
- Visa/Mastercard
Privacy & Safety
At Haven Phones, we respect your privacy and take the security of your personal information seriously. We follow strict data protection policies to ensure your information is secure.
Data Collection: We collect personal information such as your name, shipping address, email, and payment details solely for order processing and customer support.
Data Protection: All transactions are encrypted, and we do not store credit card details. We comply with GDPR and other international data protection regulations.
For further details, refer to our Privacy Policy or email us at privacy@havenphones.com
Wholesale Inquiries
If you are interested in bulk purchasing, we offer competitive wholesale pricing for resellers and businesses.
Discounts & Pricing: Bulk discounts are available based on order quantity.
Shipping & Handling: Wholesale orders are processed within 5-6 business days and shipped via trusted logistics providers.
Payment Methods: We accept - Mobile Money/AIRTEL & MTN
- Bank Transfer
- Wise
- Chipper Cash
- Visa/MastercardCustom
** Orders**: Special requests for specific models or regions can be accommodated upon discussion.
For wholesale inquiries, please email wholesale@havenphones.com with your business details and order requirements.